Act! Customer Relationship Manager

Sales-oriented businesses will be familiar with the idea of a CRM – Customer Relationship Management – program. Act! is the CRM software we support at Katy – it’s a powerful program, capable of being remotely accessible, and includes powerful tools for scheduling and...

Bundled Software

Even perfectly useful software can sometimes hide unexpected packages. While it’s more common among free and repackaged software bundles, even such common and vaunted software as Windows is sometimes packaged with unnecessary programs. The common industry term for...

Data Backups

Data loss is a strange beast- it’s an easy trap to fall into, and a hard one to climb out of. There are criminals who would hold your information hostage, mechanical failures that can ruin your day, and plenty of ways for small mistakes to snowball into costly...

Social Engineering

As information security measures become more complex and powerful, many criminals and hackers are taking advantage of other kinds of vulnerabilities in what are known as “social engineering” attacks. If you’ve heard about the rising epidemic of tax fraud, then you’ve...

Cloud Computing Basics

A lot has been made recently of cloud computing- having the computational “heavy lifting” done by servers across the internet, rather than by the machine the user is seated at. There are some tremendous advantages that can be had in the cloud, but it can be expensive...