by John Schmerold | Oct 13, 2026 | email, Microsoft Office
Does Outlook mark your email as read the moment you click on it, before you’ve actually read it? You can change that. Hovering the mouse over a message never marks it read. What does is selecting it, which shows it in the Reading Pane (the preview area). With...
by John Schmerold | Oct 10, 2026 | email, Microsoft Office
If you work in more than one mailbox in Outlook, such as your own plus a shared info@, office@, or billing@ mailbox, you may have run into a frustrating problem. You send a reply from the shared mailbox, and the copy shows up in your Sent Items instead of the shared...
by John Schmerold | Aug 26, 2026 | Microsoft Office, Security, Web
Passwords are an important part of account security, but passwords alone are no longer enough. Passwords can be guessed, reused, stolen through phishing, exposed in data breaches, or accidentally shared. Multi-factor authentication (MFA) adds another layer of...
by John Schmerold | Jul 8, 2026 | Microsoft Office
Estimated setup time: 20-45 minutes. Microsoft Bookings gives your clients, customers, members, and visitors a simple online page where they can schedule appointments without calling or sending back-and-forth emails. Bookings works with Microsoft 365 calendars,...
by John Schmerold | May 20, 2026 | Microsoft Office, AI
What Is Copilot Chat? Microsoft 365 Copilot Chat is a secure, enterprise-grade AI assistant available at no additional cost to anyone with an eligible Microsoft 365 work or school account. Think of it as a ChatGPT-style experience, authenticated through your...
by John Schmerold | May 4, 2026 | Microsoft Office
If you’ve been putting off a decision about Microsoft 365 — or wondering whether your current plan is still the right fit — now is a good time to take a fresh look. Microsoft updated its pricing on July 1, 2026, and made meaningful changes to what’s...
