by John Schmerold | May 20, 2026 | Microsoft Office, AI
What Is Copilot Chat? Microsoft 365 Copilot Chat is a secure, enterprise-grade AI assistant available at no additional cost to anyone with an eligible Microsoft 365 work or school account. Think of it as a ChatGPT-style experience, authenticated through your...
by John Schmerold | May 4, 2026 | Microsoft Office
If you’ve been putting off a decision about Microsoft 365 — or wondering whether your current plan is still the right fit — now is a good time to take a fresh look. Microsoft updated its pricing on July 1, 2026, and made meaningful changes to what’s...
by John Schmerold | Mar 27, 2026 | Microsoft Office, email
Many organizations moving from Microsoft 365 to Google Workspace — or simply managing both platforms — find themselves asking: how do we replicate the shared mailbox and delegation workflows we rely on in M365? The good news is that Google Workspace supports all of...
by John Schmerold | Mar 18, 2026 | Microsoft Office, email
Summary Sign into Microsoft 365 on the web: https://outlook.office365.com/mail/ To manage contacts, open the Exchange Admin Center contacts page: https://admin.exchange.microsoft.com/#/contactsIf the page doesn’t load on the first click, try clicking the link...
by John Schmerold | Jun 20, 2023 | Microsoft Office
There are occasions when an Outlook folder inexplicably vanishes. You’re certain it was previously present, but now it seems to have vanished. Frequently, the reason is that the folder has unintentionally been shifted under another Outlook folder, unbeknownst to...
by John Schmerold | Apr 25, 2019 | email, Microsoft Office
This article was originally published on Microsoft’s TechNet website by Matt Soseman Have you ever needed to send an email to someone, but didn’t want them to forward the email nor copy sensitive text out of the attachment or email? You probably only want...