Windows 10 and Software as a Service

The arrival of Windows 10 is a bit of a sea change for business software. While no one is being required to switch over by Microsoft, there is a clear push for it to replace all previous Windows platforms. And while this will likely prove to be a serious benefit for...

Remote Monitoring and Maintenance, Part 2

Remote maintenance includes more than just update management. Using a remote access program, your IT provider can drastically cut the time and cost requirements for small repairs and minor changes. But there’s more to it than that, even: being able to quickly...

RMM: Remote Monitoring and Maintenance, Part 1

Remote monitoring & maintenance is a standard term for a common service in the IT business, but what does it mean from the other side? Let’s break it down a little. Maybe the biggest piece is monitoring updates. Companies like Microsoft and Quicken do frequent...

QuickBooks Bank Feeds

Recently, a small business owner reached out to us about the amount of time they spent reconciling credit card statements. They felt like they were between a rock and a hard place- too small to justify a staff accountant, but too large for working through things by...