When your local DNS server fails, reset DNS to 8.8.8.8 by following these steps:
- Click Start | KatyComputer.com | Network Connections
- Double click on Ethernet if hard wired into network, Wi-Fi if connected using wireless:
- Click on Properties box:
- Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties:
- Change Preferred DNS server to 8.8.8.8, then click OK | Close | Close: If you remain unable to access the Internet, select “Obtain DNS server address automatically”